David EdwardsCommercial Analyst
Rhys Davies Freight Logistics has a contract with Castrol oil at the Thorne warehouse. One of the requirements is for smaller orders to be delivered by a parcel carrier.Rhys Davies Freight Logistics has formed a working relationship with APC Direct Logistics to cover all parcel deliveries dispatched from the Thorne warehouse. Charlotte heads the operation. Charlotte is responsible to oversea the operation from start to finish and has been running 100% successfully over the last 6 months.
APC Direct Logistics collect pallets every day from Thorne (with multiple orders) which are then taken back to the APC depot to be processed before sending out for delivery.
Rhys Davies Freight Logistics send an EDI message to upload into the APC system. From this Charlotte arranges the parcels to be processed and labelled into the APC system and arranges for them to be distributed around the country to the correct hubs for onward delivery to end customers.
Charlotte on a daily basis creates a spreadsheet and confirms every order has been delivered. This information is vital for Rhys Davies Freight Logistics to update the Castrol system to confirm delivery (this must be 100% accurate as this information is used to invoice the end customer).
Phillip HudsonCompany Secretary
Our lane was inaccessible for you van due to snow but your driver very kindly made contact and walked up the hill to meet me, which I thought was great service.
Rachel PortasPA To Plant Manager
E.ON have been using APC Direct Logistics for inland parcels since 2002.
Our Experiences with APC Direct Logistics have been very reliable and we are happy with their current service and would recommend them to other companies.
Dawn SmithDelivery Manager
We just wanted to take a moment to thank your office staff and drivers for all their hard work over the past year but especially the horrible December weather and the very busy Christmas period.
We appreciate that December was no easy time to be on the road and would like you to know that all your efforts were very much appreciated.
I had a very good experience with Abbey from APC who went to extraordinary measures to help me with setting up my account and placing my first order. She reassured me during the process to help me pick the correct shipping methods and I couldn't be more grateful for this.
Please recognise your driver who delivered my parcel today in whatever way you can... he is such a polite man whenever he comes, I’m sorry but I don’t know his name. Credit to your company - wish all my deliveries were made by him.
The Nottingham team are exceptional. I use them as my next day courier service for my website orders. They go out of their way to make sure everything is right for my orders. When my customer receives a parcel, the courier who delivered it is part of that experience, and so it’s so important that my brand experience is right from ordering to receiving the goods. Thank you Nottingham team for all you do.
We have used Direct Express (TPN) for well over a year now, we use them up to 4 times a week to pick up roughly 1-10 pallets. The service is fantastic, and have always helped out when in need. Thank you all.